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Effective Date: March 2026
This website (the “Site”) is owned and operated by Simple Promise Pte. Ltd. (“Company”, “we”, “us”, or “our”).
By accessing or using the Site, purchasing products, or interacting with any services offered through the Site, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, you should discontinue use of the Site.
These Terms apply to all visitors, customers, affiliates, and users of the Site.
We reserve the right to modify these Terms of Service at any time.
Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
By using this Site you represent that:
you are at least 18 years old
you have the legal authority to enter into this agreement
you will comply with all applicable laws.
All content on this Site, including but not limited to:
text
graphics
images
product descriptions
logos
videos
website design
software
is owned by Simple Promise Pte. Ltd. or its licensors and is protected under international copyright, trademark, and intellectual property laws.
You may not:
reproduce
republish
distribute
modify
exploit
any material from the Site without prior written consent.
You may download or print one copy for personal, non-commercial use only.
If you submit comments, testimonials, reviews, images, or other content to the Site, you grant the Company a perpetual, worldwide, royalty-free license to use, display, reproduce, and distribute that content for marketing or operational purposes.
You represent that:
You own the content or have permission to submit it
Your submission does not violate any laws or rights.
We reserve the right to remove any content at our discretion.
We attempt to ensure product descriptions and pricing are accurate.
However, we do not guarantee that:
product descriptions
pricing
availability
promotional offers
are free from errors.
We reserve the right to correct errors or cancel orders if necessary.
Information provided on this Site is for educational and informational purposes only.
Nothing on this Site is intended to:
diagnose
treat
cure
prevent
any disease.
You should consult a qualified healthcare professional before beginning any dietary supplement or wellness program.
Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration.
Products sold on this Site are not intended to diagnose, treat, cure, or prevent any disease.
Some marketing materials related to our products may be distributed by independent marketing partners, affiliates, or advertising platforms.
These materials may include:
advertorial articles
promotional emails
paid advertisements
testimonials
influencer endorsements.
While we strive to ensure marketing materials are accurate, independent affiliates may create their own content.
The Company does not guarantee that all marketing statements made by independent affiliates reflect typical results.
Individual results vary based on many factors, including lifestyle, diet, health status, and adherence to recommended use.
Consumers should rely primarily on:
the information on the product label
official information on this Site
when evaluating a product.
Testimonials appearing on this Site represent individual experiences and are not guaranteed results.
Results vary from person to person.
Testimonials may be edited for clarity or brevity but reflect genuine customer experiences.
Images or names may be changed to protect privacy.
Testimonials are not intended to imply that products diagnose, treat, cure, or prevent any disease.
When purchasing products from this Site, you agree that:
All information you provide is accurate.
You are authorized to use the payment method.
you will not make fraudulent purchases.
We reserve the right to cancel orders if fraud is suspected.
Certain products may be covered by a 365-day satisfaction guarantee.
Refund eligibility and procedures are governed by our Refund Policy, available on the Site.
Refunds may be refused if abuse, fraud, or excessive refund activity is detected.
To the fullest extent permitted by law, the Company shall not be liable for any:
indirect damages
incidental damages
consequential damages
lost profits
loss of data
arising from use of the Site or our products.
Total liability shall not exceed the amount paid by the customer for the product.
Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, and partners from any claims or damages arising from:
Your violation of these Terms
misuse of the Site
violation of any law or third-party rights.
The Site may contain links to third-party websites.
We do not control or endorse those sites and are not responsible for their content or policies.
Use of third-party sites is at your own risk.
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately if unauthorized use of your account occurs.
We reserve the right to suspend or terminate access to the Site if we believe a user has violated these Terms or engaged in unlawful activity.
These Terms of Service shall be governed by the laws of Singapore, without regard to conflict of law principles.
Please read this section carefully as it affects your legal rights.
Before initiating legal proceedings, you agree to first contact us at and attempt to resolve the dispute informally for 30 days.
If a dispute cannot be resolved informally, it shall be resolved through binding individual arbitration conducted in Singapore.
The arbitration will be conducted by a single neutral arbitrator.
Proceedings may occur:
remotely
via video conference
via written submissions.
The arbitrator's decision shall be final and binding.
If 25 or more similar arbitration claims are filed against the Company by coordinated counsel, the claims shall be administered in batches of 25 claims at a time.
No additional claims may proceed until the prior batch is resolved.
This process is intended to promote efficient dispute resolution and prevent abuse of arbitration procedures.
You agree that disputes must be brought only in an individual capacity.
You may not bring or participate in:
class actions
representative proceedings
consolidated claims.
The arbitrator may not consolidate multiple claims unless all parties agree.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.
The Company may work with independent affiliates, marketing partners, and publishers who promote products through various channels, including websites, email, social media, and advertising platforms.
These partners operate independently and may create their own promotional content.
While we strive to monitor marketing practices, the Company does not guarantee that all third-party promotional statements reflect typical results.
Consumers should rely on official product labeling and information on the Company's website when evaluating products.
For questions regarding these Terms, please contact:
Simple Promise Pte. Ltd.
Customer Support https://mysimplepromise.com/pages/contact
